FAQS

VR

FAQ

The target market of our brand has been continuously developed over the years.
Now, we want to expand the international market and confidently push our brand to the world.

  • Support
  • OEM/ODM FAQs
  • Regular FAQS
  • How can I receive your goods abroad? How long is the transit time

    Because there are batteries and ink cartridges in our goods, all the goods shipped abroad are completed by Hong Kong logistics companies, such as Hong Kong ups, Hong Kong fedex, etc. The transportation time is 7-10 days.

  • What is the delivery time?

    All of our products are in stock and can be shipped within 24 hours of payment.

  • Is there a detailed user manual and service manual for each product?

    Yes.The products you receive will be accompanied by instructions.

  • Is there a detailed product catalog?

    Yes, please contact wth jane@hzdnkj.cn whatsapp:+86-13758138731

  • What are the payment methods for bulk purchases?

    T T, paypal, RMB. Alibaba Online, Credit Card

  • What are the packaging and shipping conditions of the product?

    Customize the size of the packaging box according to different types of products.

  • Do you have after-sales service? What is the after-sales service process?

    Yes, we have an English after-sales team that can be contacted 24 hours a day

  • Does the product have a warranty period? How long is the warranty period?

    All products support one year warranty, non-human causes of damage, we guarantee return and replacement, over the shelf life, you only need to pay the cost of parts, non-core parts you only need to pay freight.

  • Can you provide technical support? Is there a contact number?

    We will provide detailed video steps and installation methods, so that you can get familiar with the use of the product in 5 minutes.

  • Support

    • OEM/ODM FAQs

      • Regular FAQS

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